Withdrawal from the contract
Your right of withdrawal
For every distance purchase, you have the right to withdraw from the contract without giving any reason within 14 days of delivery (articles 52 and 54-bis of the Consumer Code). We go beyond the law: you have 30 days to change your mind.
Withdraw from the contract here
The fastest way (with automatic confirmation): log in to your customer account, open the order and select Request cancellation (order not yet shipped) or Request return (order delivered).
→ Log in to your account and withdraw from the contract
Alternatively, send your declaration of withdrawal using the form below, indicating the order number in the message. You will receive confirmation of receipt by email within 48 business hours.
Conditions, times and methods of refund: Returns and Refunds Policy.