FAQ — Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about our artworks, shipping, and quality.


About the Art

What are Digital Brushstrokes?

Digital Brushstrokes is a proprietary artistic technique developed by Luigi_ArtSquare over 30 years . It combines multiple AI tools for initial generation, Fibonacci grid composition in GIMP, the signature Prisma effect for painterly texture, and professional print preparation. Over 70% of the value comes from skilled human work after the initial generation. It's not AI art — AI is one tool among many, just like a brush is a tool for a traditional painter.

Is this AI-generated art?

No. AI is one of several tools used in the creative process. Each artwork goes through multiple stages of human creative work including composition using the Fibonacci golden ratio, texture layering, color calibration, and the signature Prisma effect. The result is unique art that carries the artist's 30+ years of experience. Think of it this way: a photographer uses a camera, but the art is in the vision, not the tool.

What makes The Complete Home Collection unique?

It's the only art collection designed to cover every room of your home with 30 cohesive artworks. 10 rooms, 3 styles each (Modern, Classic, Rustic), creating infinite combinations. Each piece is crafted to match the function and mood of its intended space while maintaining visual harmony across your entire home. Explore the collection .

Who is Luigi_ArtSquare?

Luigi Longobardi (Luigi_ArtSquare) is a digital artist and architect from Lecce, Puglia, Italy with over 30 years of experience. After surviving a brain aneurysm, he evolved his artistic practice from analog to digital, developing the proprietary Digital Brushstrokes technique. Read his full story .

Is this a limited edition?

Yes. The Complete Home Collection is strictly limited to 100 editions . Each artwork comes with a numbered certificate confirming its edition number. Once all 100 are sold, the collection will no longer be available. This scarcity is genuine and permanent.

Product & Quality

What material are the canvases made of?

Premium 340 g/m² cotton/polyester blend , printed with 300 DPI technology using UV-resistant pigments. The protective matte anti-glare finish ensures museum-quality that resists fading for 100+ years .

What sizes are available?

Each artwork is available in 3 sizes depending on orientation:
Vertical: 30×45 cm, 40×60 cm, 60×90 cm
Horizontal: 45×30 cm, 60×40 cm, 90×60 cm
Square: 30×30 cm, 60×60 cm, 90×90 cm
Prices range from €49 to €199 depending on size and artwork.

Do the canvases come framed?

Canvas are shipped rolled in a professional rigid tube for safe delivery. This gives you the freedom to choose the perfect frame that matches your interior style. Detailed framing instructions are included with every order.

How are artworks packaged?

Each canvas is carefully rolled and wrapped in acid-free tissue paper, then placed inside a professional rigid shipping tube with protective end caps. All shipments are insured and fully tracked .

What is the certificate of authenticity?

Every artwork comes with a numbered certificate of authenticity , digitally signed by Luigi_ArtSquare and verified through Art Rights. It confirms your artwork is an original limited edition piece (maximum 100 collections) and includes the artwork name, edition number, creation date, and artist signature.

Ordering & Shipping

How long does shipping take?

Artworks are produced on-demand for the highest quality. Production: 3-5 business days. Shipping: Italy 3-5 days, Europe 5-10 days, International 7-15 days. You'll receive tracking information via email when your order ships.

Do you ship internationally?

Yes! We ship to over 200 countries worldwide. Shipping costs are calculated at checkout based on destination. Free shipping for orders over $100.

Can I track my order?

Absolutely. Once your order ships, you'll receive an email with tracking number and link. You can also check status anytime from your account page.

What if my canvas arrives damaged?

All shipments are insured. Contact us within 48 hours with photos of the damage and we'll send a free replacement immediately , no questions asked. Email: infoartsquarenft2023@gmail.com

Returns & Guarantees

What is your return policy?

30-day satisfaction guarantee. Not completely happy? Return it within 30 days for a full refund. The canvas must be in original condition. We also comply with the EU 14-day cooling-off period. No questions asked.

What is the anti-fade guarantee?

Our UV-resistant pigments and protective matte finish guarantee vibrant colors for over 100 years under normal indoor conditions. This is museum-grade quality that ensures your artwork looks beautiful for generations.

What if I'm not satisfied?

Your satisfaction is our absolute priority. Contact us within 30 days for a full refund — truly no questions asked. We'd rather have a happy non-customer than an unhappy one. Email us at infoartsquarenft2023@gmail.com.

Care & Display

How do I hang the canvas?

Detailed framing instructions are included with every order. Once framed, hang using standard picture hooks or a wire system. For best results, hang at eye level (center at approximately 145-150 cm from the floor) and avoid direct sunlight for maximum longevity.

How do I clean and maintain my canvas?

Gently dust with a soft, dry microfiber cloth. For light stains, use a slightly damp cloth — no cleaning products. Never use chemicals, abrasives, or excessive water. The protective matte finish makes maintenance simple. Keep away from direct sunlight and high humidity.

Still have questions?

We're here to help. Reach out anytime.

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